How to reduce last-minute cancellations for the shift?¶

Use the First Day Instructions field in the job posting to share practical details with every candidate whose placement is confirmed: what to bring, where to report, exact start time, dress code, parking, and who to contact on arrival. Candidates see these instructions once their placement is confirmed. Additionally, send a confirmation message via the platform's chat the evening before or a few hours before an early shift. Over time, use the review system after each placement to recognise reliable workers and to flag patterns of cancellation that other employers should be aware of.