How to communicate expectations clearly to workers before they start?¶

Use two complementary channels: first, complete the First Day Instructions field in the job posting: this information is displayed exclusively to candidates with a confirmed placement, so it reaches the right people at the right time. Include practical logistics such as where to report, what to bring, exact arrival time, dress code, and any site-specific rules. Second, use the platform's integrated chat for direct two-way communication: send a personalised message with any role-specific expectations, confirm the worker has read and understood the key points, and answer questions before day one. Both channels create a documented record of what was communicated.